Refund policy

1. Once your order has been placed/ delivered

We do not accept any cancellation request regardless of the reason. This includes if:

You have a change of mind regarding the purchase
Packaging is different than advertised

2. Wrong / Damaged product received

If there’s any dissatisfaction regarding your purchase, please contact merchant directly via email within 24 hours upon receiving the product, along with your order number and photos/images/clear description as proof.

Contact of each merchant can be found at each merchant's page.

3. Dissatisfaction of products received

Contact of each merchant can be found at each merchant's page.

4. Refunds

In case that your return request is reasonable, we will only refund the money via original payment method.
Refunded amount may vary depending on the bank charges and fees.
Refunds may 3 - 15 working days to process, varies between your card and banks.